History of the Drive-Thru
Based on recent events, the drive-thru might be one of the most important inventions of
the foodservice industry. While it seems that almost every fast-food restaurant has a
drive-thru lane, there was a time when people actually had to — gasp — get out of their
cars every time they wanted to order a burger and fries!
Before the creation of the drive-thru there was a forerunner called a drive-in, a type of
restaurant where customers ate their meals on the premises but without leaving their
cars. The drive-in concept was first popularized by a Texas chain of eateries called the
Pig Stand that opened on a highway connecting Dallas and Fort Worth in 1921.
Customers would pull in to the parking lot and be immediately greeted by carhops,
combination waiter-busboys, who served burgers and fries on trays that clipped on to
the car’s window.
In 1931, a Los Angeles franchisee of the chain called Pig Stand Number 21 began to
allow car owners to order and receive bagged meals from a single window, laying the
foundation for what later became the drive-thru.
Dining out then got a brand new look in 1948, thanks to a 100-square foot burger shack
perched next to a circular Baldwin Park, California driveway. There, five cooks worked
behind glass walls assembling take-out meals for motorists, lured by a sign assuring
“NO DELAY” and a restaurant name that promised exactly what it delivered: In-N-Out.
Over the years other establishments have claimed to be the first fast food eatery to
feature a true drive-thru, but In-N-Out Burger’s first restaurant, with its intercom
ordering system and its lack of both inside seating and outside parking was likely the
first to offer the complete drive-thru package.
Despite In-N-Out’s success with a drive-thru-centric business plan, the largest national
chains were slow to adopt the model. The first McDonald’s burger stands opened in
1948, serving 10-cent burgers from walk-up windows (the pedestrian equivalent of the
drive-thru) but it wasn’t until the mid-1970s that the first McDonald’s drive-thru opened
up.
Smaller chains like Jack-in-the-Box (founded in 1950) and Wendy’s (805) 770-3200, adopted the
drive-thru early on, and by the mid-1960s the Wienerschnitzel chain was opening A-
frame restaurants with a car-sized hole that ran straight through the building.
While drive-thrus changed the way Americans ate and the types of food that quick-
service restaurants offered, the drive-thru also changed automobiles in the process.
Families could now drive up to a window, receive an inexpensive meal in mere
minutes...but then they needed a place to put their drinks.
Car cup holders quickly became a necessity instead of a luxury. Once a rarity in auto
interior design, by the late 1980s it was common for cars to feature more cup holders
than passengers!